Express delivery in 5 days

Privacy policy

To ensure a safe shopping experience at ERGOZ, here is information about how we collect data, how these are used and how your data is processed. By accepting ERGOZ’s terms of purchase, you also accept our general privacy and cookie policy. We make every effort to ensure transparency.   

  1. We are data controllers – How can you contact us?

ERGOZ (Ergonomii ApS) 
CVR-nr: 42183261 
Lange-Müllers Alle 27, 2960 Rungsted Kyst, Denmark 

By using, you agree that we process your personal information in accordance with this data policy. In addition, we are aware of the need for appropriate protection and proper management of your personal data. 

  1. Purpose and legal basis for processing your personal data

Personal data cover all information that can be used to identify a person, including but not limited to, first and last name, age, gender, private address or other physical address, email address or other contact information, regardless of they relate to a private residence or workplace. What personal information do we collect and process? As a rule, you can access the website without having to inform us who you are or providing personal information about yourself. However, ERGOZ needs certain information to sell products to you and provide news and other services to you. The company collects only the personal information that is absolutely necessary. 

  1. Categories of personal information

For us to be able to send you our products when you shop at our website, we need the following information: 
Name, address, telephone number and email address.  
The company does not collect personally identifiable information about you from third parties and does not store information about payment means, such as card numbers on payment cards, bank account numbers or the like.   

  1. Recipients or categories of recipients

Only the company uses the personal information that we store about our customers. ERGOZ has guidelines for who has access to these. Only online stores managers and package managers have access. In addition, customer service representatives can access the information to help customers with questions about delivery, ordered products, etc.   

  1. Time limits for keeping personal data

ERGOZ stores personal information registered with Ergonomii ApS and keeps the records for five years to comply with legal provisions, after which the information is deleted. Other data, which are used to deliver an order, and no longer is necessary after delivery, are deleted after 14 days. 

  1. The right to withdraw consent

You always have the right to know what information we have registered about you. You also have the right to, at any time, withdraw your consent.   
If you wish to receive information/withdraw your consent, please contact us at 
If you choose to withdraw your consent, it does not affect the legality of our processing of your personal information based on your prior consent and up until the time of the withdrawal. If you withdraw your consent, it will have effect from this point in time.   
You always have the right to have inaccurate information corrected. 

7. Your rights 

Current data protection rules grant you several rights in relation to a company’s processing of personal data. If you want to make use of your rights, please contact us. 

Right of access 

You have the right to inspect the information we process about you and how we process your data. 

Right to correct inaccurate information 

You have the right to have inaccurate information about you corrected. 

Right of erasure 

In certain cases, you have the right to request erasure of information about you before our general deletion time occurs. 

Right to restriction of processing 

In some cases, you have the right to request restriction of processing. If you have this right, we will only be able to process your information – except for storage – with your consent or for the purpose of determining, enforcing, or defending legal claims, or for protecting a person or important public interest.   

Right to object 

In some cases, you have the right to object to our otherwise legitimate processing of your personal information. You can also object to the processing of your information for direct marketing. 

Right to data portability 

You may, in certain cases, have the right to receive your personal information in a structured, commonly used, and machine-readable format and have these personal data transferred to another controller without hindrance. 

You can read more about your rights in Datatilsynet’s guide to the rights of data subjects (in Danish). You can also access the General Data Protection Regulation in full text online. 


  1. 8. Security Measures
    We implement a range of security measures to maintain the safety of your personal information. These measures include encryption, firewall protection, and secure server facilities. Our measures ensure that your data remains protected from unauthorized access, alteration, disclosure, or destruction.


  1. 9. Complaint to the Data Protection Agency

You have the right to lodge a complaint with the Data Protection Agency (Datatilsynet) if you are dissatisfied with the way in which we process your personal information. You will find the contact information at 

Who do we pass personal information on to? 

Personal information submitted to Ergonomii ApS is disclosed only to: 
• the company’s internal departments 
• selected and trusted third parties who may use your personal information to deliver the products or services that you have ordered 
• business partners to register and maintain your user account. 

To further develop and improve ERGOZ, we collect statistics about how you use the website. 

Personal data are registered with Ergonomii ApS and stored for five years, after which the information is erased. 

We work only with data processors in the EU or in countries that can provide adequate protection for your data. 
As a registered customer with Ergonomii ApS, you always have the right to send us your objections to registration and processing. You also have the right to access the information that we have on file about you. These rights are in accordance with the GDPR. Please address requests and questions to 
What do we use the personal information for? 
We may use your personal information for: 

  • Enabling your shopping at our online business (delivery of your orders, etc.) 
  • Register and maintain your profile 
  • Give you opportunities to participate in certain services – for example signing up for competitions or campaigns online  
  • Send your products / your order to you 
  • Secure operations and a good customer service at our online business 

Access to your information 
You always have the right to know what information we have registered about you. If you wish to receive this information, please contact us at You may also contact us using the same address if you wish to correct or erase incorrect information. 



  1. 10. E-mail- and SMS advertising with registration to the Newsletter and SMS marketing 

If you register for our newsletter through email and/or SMS, we will use the data required for this purpose or separately provided by you to send you our e-mail newsletters and SMS marketing. Unsubscribing from the email newsletter and SMS marketing are possible at any time and can be done either by sending a message to the contact option described above or via a link provided for this purpose in newsletters and SMS. After unsubscribing, we will delete your email address and phone number unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this statement. 


  1. 11. Cookies and Tracking

We use cookies on our website. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. If you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting our customer service. 

Download Product Folder

Receive our product folder by filling in your details below.

ERGOZ uses the information provided to contact you with information about our products and services. You can always unsubscribe via our email. For further information, please refer to our privacy policy.